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To be the leader in providing world class, wholesale Directory and Transaction
services as measured by Customer Satisfaction, Employee Satisfaction, and
Long-Term Investor Value.
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News Release
For Immediate Release
February 21, 2006
Vonage® Chooses Excell Services for Directory Assitance
Tempe, Arizona - February 21, 2006 -
Vonage Marketing, a subsidiary of Vonage Holdings Corp., a leading provider of broadband telephone
service in North America has chosen Excell Services to provide its customers with Enhanced Directory
Assistance Services, including movie listings, stock quotes, sports scores and more. This also includes
regular number queries as well as address and reverse searches. Furthermore, Vonage customers now have
access to Directory Assistance services for all of North America as well as many international destinations
through the Excell Services network.
"Vonage's key focus is to provide reliable products and services to its customers," said Michael
Tribolet, president of Vonage America. "Excell Services is a great fit for Vonage and provides a high
quality service with the industry's most advanced products and services."
"Having long been a satisfied user of service from Vonage, I am pleased that Vonage has trusted
Excell to provide Enhanced Directory Assistance Services to its customers," said Charles M. Anderson,
President of Excell Services. "We believe Excell's technology offerings, high quality services and our
value proposition will help Vonage as they continue to lead the industry."
Excell Services, the leading independent provider of Directory Assistance, Operator Services and
Inbound Customer Care, offers high quality services while leveraging its cost advantages to benefit
telecommunications service providers across America.
About Vonage
Vonage is a pioneer in the broadband phone industry. Vonage's award winning service is sold on the
web and through national retailers. Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. For more
information about Vonage's products and services, please visit www.vonage.com or call 1-VONAGE-HELP.
Vonage® is a trademark of Vonage Marketing, a subsidiary of Vonage Holdings
Corp.
About Excell Services
Excell Services, a Platinum Equity company, is America's largest independent provider of directory
assistance, operator services, and inbound customer service to the telecommunications industry. Formed as a
result of the coming together of two established industry players, Operator Services Company ("OSC") and
Excell Agent Services, Excell is a proven leader in quality and delivery of outsourced services through its
call centers located across North America. The company is known for its strong commitment to value and
service, enabling clients to increase revenue, improve service quality and reduce costs. Excell is based in
Tempe, Arizona. Visit us at www.ExcellSvcs.com.
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